Welcome to the privacy policy of Ella Export. This policy explains how we collect, use, and share your information when you access or use our app and related services.
When you download and use our application, we may collect the following types of data:
Includes your name, email address, and physical address for communication purposes.
Such as your IP address, device type, operating system version, mobile browser, and hardware-related information.
Includes data about how you interact with our app, the features you use, session duration, and actions performed within the platform.
We use the collected information to provide, maintain, and enhance our services, including:
To deliver our services: We use your personal data to fulfill service requests and communicate with you.
To improve the app: Activity data helps us understand user behavior and improve user experience through new features.
To resolve issues: We use data to address disputes, technical errors, or bugs.
To ensure security and prevent fraud: We monitor activity to detect suspicious behavior and protect users.
Ella Export does not sell, rent, or disclose your personal data to third parties without your consent, except in the following cases:
With service providers: We may share information with trusted partners who support us in areas like payment processing, cloud storage, identity verification, email services, advertising, or surveys. These parties only receive the necessary information and must comply with our privacy standards.
Legal compliance: We may disclose data if required by law, regulation, legal process, or government request.
Protection of rights: We may disclose personal data when we believe it is necessary to protect the rights, safety, or property of Ella Export, our users, or others.
In addition, we may share non-identifiable (anonymized) data with third parties for analytics, research, or marketing purposes.
As a user, you have the following rights regarding your personal data:
(i) Request access to the personal information we hold about you
(ii) Propose changes or updates to your data
(iii) Request deletion of your personal information
If you wish to withdraw consent for us to collect or use your data, you may contact our Data Protection Department via email. Please note: withdrawing consent may affect your ability to use certain features or services on Ella Export.
If you have any questions about this privacy policy or how we handle your data, please contact our customer service or data protection team.
MONSTER DESIGN Co., Ltd
30/3 Thoi An 16 Street, Thoi An Ward, District 12,
Ho Chi Minh City, Vietnam
📞 Phone: (+84) 0909 333 021
✉️ Email: contact@monsterdesign.vn
🌐 Website: monsterdesign.vn
english
